Does TheRealReal have a money-back guarantee?

Does TheRealReal have a satisfaction guarantee? Can I get my money back if I'm not satisfied with my purchase from TheRealReal? Does TheRealReal offer any type of warranty? Can I return products to TheRealReal? Will I get refunds from TheRealReal?
Money-back guarantee policy rating: 4.0 - 1 ratings

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It looks like TheRealReal may not offer money-back guarantee. See 3,642 brands that do offer money-back guarantee.
Knoji Staff
140
Posted Dec 22, 2018

TheRealReal may or may not have a money-back guarantee. Get more information about it on their customer service page here.

Also visit their homepage to learn more about TheRealReal.

Learn more at therealreal.com.

Shopping tip: (January 16, 2019): Use promo code 2CLCJ-9F1F1D to save $30 off at therealreal.com — redeem it here. You can also view more TheRealReal promo codes.

Update: we've found 6 more fashion luxury consignment stores that currently offer money-back guarantee and 857 fashion stores that are offering money-back guarantee . You can also view all 3,642 stores that offer money-back guarantee across all categories.

This user rated TheRealReal's money-back guarantee policy: 4.0
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Rated 4.0 - 28 reviews
therealreal.com

About TheRealReal

TheRealReal is a major fashion luxury consignment company operating the e-commerce site therealreal.com. TheRealReal sells its products and services in the fashion luxury consignment vertical, offering discounts and promo codes to its customers infrequently. TheRealReal has good ratings among shoppers on Knoji, with 28 ratings and an average rating of 4.0 stars. TheRealReal scores very highly compared to other brands in the fashion luxury consignment industry, providing 10 e-commerce features to better serve its customers.

TheRealReal's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
TheRealReal offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Maybe
It appears that TheRealReal may not offer free shipping currently. Read full answer >>
International Shipping:
Yes
TheRealReal offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that TheRealReal may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that TheRealReal may not accept PayPal currently. Read full answer >>
Apple Pay:
Yes
TheRealReal accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Read full answer >>
Google Pay:
Maybe
It appears that TheRealReal may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
TheRealReal supports a promo code box on their website. Check the TheRealReal promo codes page for the latest coupon codes from TheRealReal. Read full answer >>
Sales:
Maybe
It appears that TheRealReal may not offer sales currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that TheRealReal may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Yes
TheRealReal offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. Read full answer >>
Military Discounts:
Maybe
It appears that TheRealReal may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that TheRealReal may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that TheRealReal may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that TheRealReal may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that TheRealReal may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that TheRealReal may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that TheRealReal may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that TheRealReal may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Maybe
It appears that TheRealReal may not offer contact information currently. Read full answer >>
Money-back Guarantee:
Maybe
It appears that TheRealReal may not offer money-back guarantee currently. Read full answer >>
Gift Cards:
Yes
TheRealReal offers gift cards and discounted gift cards during special promotional events. Find gift cards for TheRealReal. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Maybe
It appears that TheRealReal may not offer loyalty programs currently. Read full answer >>
Social Media Pages:
Maybe
It appears that TheRealReal may not offer social media pages currently. Read full answer >>
Customer Reviews:
Maybe
It appears that TheRealReal may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Yes
TheRealReal accepts Affirm financing for qualifying orders and customers, according to their Affirm financing policies. See policies and program details on their Affirm financing support page. Read full answer >>
Afterpay Financing:
No
It appears that TheRealReal may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that TheRealReal may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that TheRealReal may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that TheRealReal may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that TheRealReal may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
TheRealReal offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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