TheRealReal Full Review
TheRealReal has an overall score of 2.0 out of 5 stars, giving it a ranking of 3 of 10 fashion luxury consignment stores.
To calculate TheRealReal's score, we look at a range of factors and compare them with other brands in the fashion luxury consignment space. We look at overall brand popularity, TheRealReal's price point compared to other fashion luxury consignment store, as well as reviews they've received from customers. We also look at e-commerce features such as payment options accepted, discount policies, shipping and returns policies, and other customer service features.
TheRealReal eCommerce Store Ratings & Features
High-level summary of TheRealReal store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies.
TheRealReal Discounts for Veterans, Seniors & Students
TheRealReal Shipping & Returns Policies
TheRealReal offers good service and support when it comes to shipping, returns and exchanges. Specifically, TheRealReal offers the following shipping and returns policies: free returns & exchanges
. TheRealReal did not offer the following shipping and exchanges features at the time of our last research: free shipping
and money-back guarantee
TheRealReal Payment Methods Accepted
TheRealReal accepts some payment methods beyond standard credit card payments. Specifically, TheRealReal accepts the following payment methods: Apple Pay
and gift cards
. TheRealReal did not accept the following payment options at the time of our last research: debit & prepaid cards
and Google Pay
. Learn more at TheRealReal's website
TheRealReal Pricing Matching & Special Couponing Policies
TheRealReal does not currently offer any specific price matching or special couponing features for customers. Check for any updates on therealreal.com.