TheRealReal Review: Features-at-a-Glance
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Brand Popularity
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Active Promo Codes
6
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Free Shipping
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Free Returns & Exchanges
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Money-back Guarantee
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TheRealReal Promo Codes
View all 6 TheRealReal promo codesTheRealReal Full Review
Overall Score
Ranked #3 of 10 brands
TheRealReal has an overall score of 2.0 out of 5 stars, giving it a ranking of 3 of 10 fashion luxury consignment stores.
To calculate TheRealReal's score, we look at a range of factors and compare them with other brands in the fashion luxury consignment space. We look at overall brand popularity, TheRealReal's price point compared to other fashion luxury consignment store, as well as reviews they've received from customers. We also look at e-commerce features such as payment options accepted, discount policies, shipping and returns policies, and other customer service features.
TheRealReal eCommerce Store Ratings & Features
High-level summary of TheRealReal store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies.TheRealReal Discounts for Veterans, Seniors & Students
1.0 stars
TheRealReal may or may not offer special discounts or special pricing as a matter of store policy. TheRealReal did not offer the following discounts at the time of our last research: military discounts, senior discounts, student discounts, teacher discounts and birthday discounts. More details at therealreal.com.
TheRealReal Shipping & Returns Policies
3.0 stars
TheRealReal offers good service and support when it comes to shipping, returns and exchanges. Specifically, TheRealReal offers the following shipping and returns policies: free returns & exchanges. TheRealReal did not offer the following shipping and exchanges features at the time of our last research: free shipping and money-back guarantee.
TheRealReal Payment Methods Accepted
3.0 stars
TheRealReal accepts some payment methods beyond standard credit card payments. Specifically, TheRealReal accepts the following payment methods: Apple Pay and gift cards. TheRealReal did not accept the following payment options at the time of our last research: debit & prepaid cards and Google Pay. Learn more at TheRealReal's website.
TheRealReal Pricing Matching & Special Couponing Policies
1.0 stars
TheRealReal does not currently offer any specific price matching or special couponing features for customers. Check for any updates on therealreal.com.
TheRealReal FAQ
Product & Service Features
Shipping & Returns Policies
Payment Options
Discount Policies
Customer Service Features
Financing Options
Website Features
Other Features
Get TheRealReal
Rated 4.0 - 28 reviews
therealreal.com
About TheRealReal
TheRealReal is a major fashion luxury consignment company operating the e-commerce site therealreal.com. TheRealReal sells its products and services in the fashion luxury consignment vertical, offering discounts and promo codes to its customers infrequently. TheRealReal has good ratings among shoppers on Knoji, with 28 ratings and an average rating of 4.0 stars. TheRealReal scores very highly compared to other brands in the fashion luxury consignment industry, providing 10 e-commerce features to better serve its customers.
TheRealReal's Features Scorecard
Shipping & Returns Policies
Free Returns & Exchanges:
Yes
TheRealReal offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Maybe
It appears that TheRealReal may not offer free shipping currently. Read full answer >>
International Shipping:
Yes
TheRealReal offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that TheRealReal may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that TheRealReal may not accept PayPal currently. Read full answer >>
Apple Pay:
Yes
TheRealReal accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Read full answer >>
Google Pay:
Maybe
It appears that TheRealReal may not accept Google Pay currently. Read full answer >>
Discount Policies
Black Friday Ad:
Maybe
It appears that TheRealReal may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Yes
TheRealReal offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. Read full answer >>
Military Discounts:
Maybe
It appears that TheRealReal may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that TheRealReal may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that TheRealReal may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that TheRealReal may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that TheRealReal may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that TheRealReal may not offer price matching currently. Read full answer >>
Outlet Stores:
Maybe
It appears that TheRealReal may not offer outlet stores currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that TheRealReal may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that TheRealReal may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Money-back Guarantee:
Maybe
It appears that TheRealReal may not offer money-back guarantee currently. Read full answer >>
Gift Cards:
Yes
TheRealReal offers gift cards and discounted gift cards during special promotional events. Find gift cards for TheRealReal. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Maybe
It appears that TheRealReal may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that TheRealReal may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Yes
TheRealReal accepts Affirm financing for qualifying orders and customers, according to their Affirm financing policies. See policies and program details on their Affirm financing support page. Read full answer >>
Afterpay Financing:
No
It appears that TheRealReal may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that TheRealReal may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that TheRealReal may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that TheRealReal may not offer website security & privacy currently. Read full answer >>