The RealReal Review

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The RealReal Review: The RealReal Pros & Cons

The RealReal (therealreal.com) is an extremely popular which competes against other like thredUP, Poshmark, Tradesy, Depop and Fashionphile. Based on our in-depth The RealReal review, when compared to its competitors, The RealReal ranks as the the #1 top-performing brand in its category. Read the full Therealreal.com review below for more details.

  • Fair trade certified: Does each store offer fair trade products? Is each shop fair trade certified?
  • Sustainable products: Does each store have sustainable products? Does each shop have environment-friendly products?
  • Store credit card: Does each store have their own credit card? Does each shop offer a store credit card?
  • Warranty: How long does each store's warranty last? Does each shop have a longer warranty?
  • Face masks: Does each store sell face masks? Can I buy face masks at each shop?
  • Products made in USA: Are each store products made in the USA? Does each shop manufacture their products in the United States?
  • Sizing guides: Does each store offer a sizing guide on their website? Does each shop have a fit guide to help me with sizing?
  • Cruelty-free products: Are products sold at each store cruelty free? Does each shop sell cruelty-free products?
  • Eco-friendly materials: Does each store use eco-friendly materials? Does each shop use recyclable materials?
  • Wash & care instructions: Does each store offer wash & care instructions on their website? Does each shop provide a wash & care guide for its products?
  • Vegan products: Does each store offer vegan products? Does each shop offer vegan options?
  • Customer service: How good is each store's customer service? How does each shop's customer service rate against its competitors?
  • Price point: How expensive is each store? How much does each shop cost vs. competitors?
  • Free shipping: Does each store offer free shipping? Does each shop offer site-wide free shipping?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each shop offer free returns & exchanges?
  • International shipping: Does each store ship internationally? each shop international shipping?
  • Curbside pickup: Does each store have curbside pickup? Does each shop have in-store pickup?
  • Ship to store: Does each store does ship to store? Can I ship items to each shop to pick up in-store?
  • PayPal: Does each store accept PayPal? each shop PayPal support?
  • Debit & prepaid cards: each store debit card support? Does each shop take debit cards?
  • Google Pay: Does each store accept Google Pay? Does each shop accept Google Pay?
  • Apple Pay: Does each store accept Apple Pay? Does each shop accept Apple Pay?
  • Amazon Pay: Does each store accept Amazon Pay? Does each shop take Amazon Pay?
  • Shop Pay: Does each store accept Shop Pay? Does each shop take Shop Pay?
  • Bitcoin: Does each store accept Bitcoin? Does each shop take Bitcoin for payment?
  • Alipay: Does each store accept Alipay? Does each shop take Alipay?
  • Official coupons page: Does each store have an official coupons page? Does each shop maintain its own coupon page?
  • AARP discounts: Does each store offer discounts to AARP members? Does each shop have an AARP discount policy?
  • Military discounts: Does each store offer a military discount? each shop military discount?
  • Student discounts: Does each store have a student discount? Does each shop have a student discount?
  • Price matching: Does each store price match? each shop price matching?
  • Birthday discounts: each store birthday discount? Does each shop give birthday discounts?
  • Senior discounts: each store senior discount? Does each shop have a senior discount policy?
  • Teacher discounts: Does each store give discounts to teachers and educators? Does each shop give discounts to teachers and educators?
  • Outlet stores: Does each store have an outlet store? Are there each shop outlet stores?
  • Rewards programs: Does each store have a rewards program? each shop rewards program?
  • Front-line worker discounts: Does each store offer discounts to front-line workers? Does each shop offer discounts to essential workers?
  • Competitor coupons: Does each store accept competitors' coupons? Does each shop take competitor coupons?
  • Coupon stacking: Does each store support coupon stacking? each shop coupon stacking?
  • Wholesale purchasing: Does each store sell wholesale? each shop wholesale?
  • Sales events: Does each store ever have sales or promotional events? How often does each shop have sales events?
  • Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each shop have a Black Friday Ads page?
  • Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each shop have a Cyber Monday ad this year?
  • Gift cards: Does each store offer gift cards? Does each shop accept gift cards or e-gift cards?
  • Money-back guarantee: Does each store have a money-back guarantee? Can I get my money back if I'm not satisfied with my each shop purchase?
  • Loyalty programs: each store loyalty or rewards program? Does each shop offer a loyalty or rewards program?
  • Live chat: Does each store offer live chat support? each shop's live chat support?
  • Order changes/cancellations: Can I cancel or change my each store order for free at any time? Am I able to adjust my each shop order once I've placed it?
  • Order tracking: How does I track my each store order? each shop track order?
  • White-glove delivery: Does each store offer white-glove delivery and assembly? Does each shop offer in-home delivery services?
  • Contact information: How does I contact each store? How to contact each shop?
  • Social media pages: each store social media pages? List of each shop's social media pages?
  • Affirm financing: Does each store accept Affirm financing? each shop Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each shop take Afterpay financing?
  • Klarna financing: Does each store accept Klarna financing? Does each shop take Klarna for financing?
  • Sezzle financing: Does each store accept Sezzle financing? Does each shop support Sezzle financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each shop take QuadPay?
  • Splitit financing: Does each store accept Splitit financing? each shop Splitit financing support?
  • Bread financing: Does each store accept Bread financing? Does each shop offer Bread as a financing option?
  • Layaway programs: Does each store offer layaway programs? What is each shop's layaway policy?
  • GreenSky: Does each store accept GreenSky financing? each shop GreenSky financing support?
  • Snap Finance: Does each store accept Snap Finance? each shop Snap Finance support?
  • Four financing: Does each store accept Four financing? Does each shop take Four financing?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each shop have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each store have an influencer marketing program? Does each shop use influencer marketing?
  • Affiliate marketing: each store affiliate program? Does each shop offer an affiliate program?
  • Environmentally conscious: Is each store an environmentally conscious brand? each shop eco-friendly?
  • Diversity commitment: Is each store committed to racial equity? Has each shop taken concrete steps towards fighting racial injustice?
  • Charitable causes: Does each store support any charitable or humanitarian causes? Does each shop give back to charity? Are there any social causes they stand for?
  • Nurse discounts: each store nurse discounts? Does each shop have any discounts for nurses?
  • Government worker discounts: each store government worker discount? Does each shop offer any discounts for government workers?
  • Ethical practices: Is each store considered an ethical brand? Does each shop use ethical practices?

The RealReal 's strengths are:

  • Good product guarantee details
  • Good customer support details
  • Offers environment-friendly products details
  • Offers domestic production policy details
  • Offers free return policies details
  • View 13 more strengths

Knoji has 54 The RealReal reviews and ratings as of January 23, 2021. Knoji editors and the Knoji shopper community have reviewed The RealReal and compared it against 0 top brands, reviewing The RealReal based on product and store features such as ethically-sourced products, environment-friendly products and rewards credit card. Knoji reviews and ranks Therealreal.com and other based on how many features each offers and based on a 5-star rating scale. Based on these factors and 54 The RealReal reviews, The RealReal earns an overall score of 4.7 out of 5.0 points. The RealReal offers 2 total features such as sustainable products, products made in USA and free returns & exchanges. The RealReal 's's review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.

The RealReal currently has 4 active discount codes. You can view all The RealReal 's coupon codes here

View details & use
TRRINFLUENCER
View details & use
REAL100
View details & use
TRR2021H1
View details & use
REAL

The RealReal Customer Reviews (1)

The RealReal FAQ

Pricing & Discount Policies

Does The RealReal maintain its own coupon page?

Does The RealReal offer discounts to AARP members?

The RealReal military discount?

Does The RealReal have a student discount?

Does The RealReal price match?

Does The RealReal give birthday discounts?

Does The RealReal have a senior discount policy?

Does The RealReal give discounts to teachers and educators?

Does The RealReal have an outlet store?

Does The RealReal have a rewards program?

Does The RealReal take competitor coupons?

The RealReal coupon stacking?

Does The RealReal sell wholesale?

How often does The RealReal have sales events?

Does The RealReal have a Black Friday Ads page?

Does The RealReal have a Cyber Monday ad this year?

Shipping & Returns Policies

Does The RealReal offer free shipping?

Does The RealReal offer free returns & exchanges?

The RealReal international shipping?

Does The RealReal have curbside pickup?

Payment Options

Does The RealReal accept PayPal?

Does The RealReal take debit cards?

Does The RealReal accept Google Pay?

Does The RealReal accept Apple Pay?

Does The RealReal accept Amazon Pay?

Does The RealReal accept Shop Pay?

Does The RealReal accept Bitcoin?

Does The RealReal take Alipay?

Financing Options

Does The RealReal accept Affirm financing?

Does The RealReal accept Afterpay financing?

Does The RealReal accept Klarna financing?

Does The RealReal support Sezzle financing?

Does The RealReal take QuadPay?

The RealReal Splitit financing support?

Does The RealReal offer Bread as a financing option?

Does The RealReal offer layaway programs?

The RealReal GreenSky financing support?

Does The RealReal accept Snap Finance?

Does The RealReal take Four financing?

Customer Service Features

Does The RealReal accept gift cards or e-gift cards?

Does The RealReal have a money-back guarantee?

Does The RealReal offer a loyalty or rewards program?

Does The RealReal offer live chat support?

Am I able to adjust my The RealReal order once I've placed it?

The RealReal track order?

How do I contact The RealReal ?

List of The RealReal 's social media pages?

Website Features

Is The RealReal a secure website? Do they respect users' privacy?

Product & Service Features

Is The RealReal fair trade certified?

Does The RealReal have environment-friendly products?

Does The RealReal have their own credit card?

Does The RealReal have a longer warranty?

Does The RealReal manufacture their products in the United States?

Does The RealReal offer a sizing guide on their website?

Are products sold at The RealReal cruelty free?

Does The RealReal use eco-friendly materials?

Does The RealReal provide a wash & care guide for its products?

Does The RealReal offer vegan products?

How does The RealReal 's customer service rate against its competitors?

How expensive is The RealReal ?

Marketing Programs

The RealReal affiliate program?

Other Features

Does The RealReal give back to charity? Are there any social causes they stand for?

Does The RealReal use ethical practices?

therealreal.com
Rated 4.7 - 54 reviews
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About The RealReal

The RealReal is a large company operating the e-commerce site therealreal.com. The RealReal sells its products and services in the resale & consignment industry. The RealReal offers discount codes and coupons to its customers occasionally. The RealReal has good ratings among shoppers on Knoji, with 54 ratings and an average rating of 3.1 stars. The RealReal scores very well compared to other brands in the resale & consignment industry, providing 18 e-commerce features to better serve its customers.

The RealReal 's Review Scorecard

Shipping & Returns Policies
Free Shipping:
No
Our review: It appears that The RealReal may not offer free shipping currently. Therealreal.com free shipping review
Free Returns & Exchanges:
Yes
Our review: The RealReal offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. Therealreal.com free return policies review
International Shipping:
Yes
Our review: The RealReal offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Therealreal.com international shipping policies review
Curbside Pickup:
No
Our review: It appears that The RealReal may not offer curbside pickup currently. The RealReal curbside pickup review
Payment Options
PayPal:
Our review: Our team is still researching The RealReal 's PayPal support. Check back soon for update. Therealreal.com PayPal review
Debit & Prepaid Cards:
No
Our review: It appears that The RealReal may not accept debit & prepaid cards currently. Therealreal.com debit & prepaid card support review
Google Pay:
No
Our review: It appears that The RealReal may not accept Google Pay currently. The RealReal Google Pay support review
Apple Pay:
Yes
Our review: The RealReal accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. The RealReal Apple Pay support review
Amazon Pay:
No
Our review: It appears that The RealReal may not accept Amazon Pay currently. The RealReal Amazon Pay support review
Shop Pay:
No
Our review: It appears that The RealReal may not accept Shop Pay currently. The RealReal Shop Pay support review
Bitcoin:
No
Our review: It appears that The RealReal may not accept Bitcoin currently. Therealreal.com Bitcoin support review
Alipay:
No
Our review: It appears that The RealReal may not accept Alipay currently. Therealreal.com Alipay support review
Pricing & Discount Policies
Official Coupons Page:
No
Our review: It appears that The RealReal may not offer official coupons page currently. The RealReal official coupons page review
AARP Discounts:
No
Our review: It appears that The RealReal may not offer AARP discounts currently. The RealReal AARP discounts review
Military Discounts:
No
Our review: It appears that The RealReal may not offer military discounts currently. The RealReal veteran's discount policies review
Student Discounts:
No
Our review: It appears that The RealReal may not offer student discounts currently. The RealReal student discount policies review
Price Matching:
No
Our review: It appears that The RealReal may not offer price matching currently. The RealReal price adjustment policies review
Birthday Discounts:
No
Our review: It appears that The RealReal may not offer birthday discounts currently. The RealReal birthday discount policies review
Senior Discounts:
No
Our review: It appears that The RealReal may not offer senior discounts currently. Therealreal.com senior discount policies review
Teacher Discounts:
No
Our review: It appears that The RealReal may not offer teacher discounts currently. The RealReal teacher discount policies review
Outlet Stores:
Yes
Our review: The RealReal offers outlet stores for qualifying orders and customers, according to their outlet stores policies. See policies and program details on their availability of outlet stores page. The RealReal availability of outlet stores review
Rewards Programs:
No
Our review: It appears that The RealReal may not offer rewards programs currently. Therealreal.com rewards programs review
Competitor Coupons:
No
Our review: It appears that The RealReal may not accept competitor coupons currently. The RealReal competitor coupon policies review
Coupon Stacking:
No
Our review: It appears that The RealReal may not allow coupon stacking currently. The RealReal coupon stacking policies review
Wholesale Purchasing:
Our review: Our team is still researching The RealReal 's wholesale purchasing options. Check back soon for update. Therealreal.com wholesale purchasing review
Sales Events:
No
Our review: It appears that The RealReal may not offer sales events currently. The RealReal sales events review
Black Friday Ads Page:
No
Our review: It appears that The RealReal may not offer Black Friday Ads Page currently. The RealReal Black Friday Ads Page review
Cyber Monday Sales:
Yes
Our review: The RealReal offers Cyber Monday sales for qualifying orders and customers, according to their Cyber Monday sales policies. See policies and program details on their Cyber Monday page page. Therealreal.com Cyber Monday page review
Customer Service Features
Gift Cards:
Yes
Our review: The RealReal offers gift cards and discounted gift cards during special promotional events. Find gift cards for The RealReal . with their gift card program. See policies and program details on their gift cards page. The RealReal gift cards review
Money-back Guarantee:
No
Our review: It appears that The RealReal may not offer money-back guarantee currently. Therealreal.com money-back guarantee review
Loyalty Programs:
No
Our review: It appears that The RealReal may not offer loyalty programs currently. The RealReal loyalty programs review
Live Chat:
Yes
Our review: The RealReal offers live chat for qualifying orders and customers, according to their live chat policies. See policies and program details on their live chat support page. Therealreal.com live chat support review
Order Changes/cancellations:
No
Our review: It appears that The RealReal may not allow order changes/cancellations currently. The RealReal order changes/cancellations review
Order Tracking:
Yes
Our review: The RealReal offers order tracking for qualifying orders and customers, according to their order tracking policies. See policies and program details on their order tracking support page. The RealReal order tracking review
Contact Information:
Yes
Our review: The RealReal offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. The RealReal contact information availability review
Social Media Pages:
Our review: Our team is still researching The RealReal 's social media presence. Check back soon for update. Therealreal.com social media pages review
Financing Options
Affirm Financing:
Yes
Our review: The RealReal accepts Affirm financing for qualifying orders and customers, according to their Affirm financing policies. See policies and program details on their Affirm financing support page. The RealReal Affirm financing review
Afterpay Financing:
No
Our review: It appears that The RealReal may not accept Afterpay financing currently. The RealReal Afterpay financing review
Klarna Financing:
No
Our review: It appears that The RealReal may not accept Klarna financing currently. The RealReal Klarna financing support review
Sezzle Financing:
No
Our review: It appears that The RealReal may not accept Sezzle financing currently. Therealreal.com Sezzle financing review
QuadPay Financing:
No
Our review: It appears that The RealReal may not accept QuadPay financing currently. Therealreal.com QuadPay financing support review
Splitit Financing:
No
Our review: It appears that The RealReal may not accept Splitit financing currently. Therealreal.com Splitit financing review
Bread Financing:
No
Our review: It appears that The RealReal may not accept Bread financing currently. Therealreal.com Bread financing support review
Layaway Programs:
No
Our review: It appears that The RealReal may not offer layaway programs currently. The RealReal layaway programs review
GreenSky:
No
Our review: It appears that The RealReal may not accept GreenSky currently. The RealReal GreenSky review
Snap Finance:
No
Our review: It appears that The RealReal may not accept Snap Finance currently. The RealReal Snap Finance review
Four Financing:
No
Our review: It appears that The RealReal may not accept Four financing currently. Therealreal.com Four financing review
Website Features
Website Security & Privacy:
Yes
Our review: The RealReal offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Therealreal.com website security & privacy policies review
Marketing Programs
Affiliate Marketing:
Yes
Our review: The RealReal does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. Therealreal.com affiliate marketing programs review
View all features

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